MyPlace

MyPlace offers a comprehensive WiFi management solution designed to enhance guest experiences and streamline operations for various venues. By providing seamless and secure WiFi access, MyPlace not only connects customers but also acts as a powerful data collection and engagement tool, capturing valuable insights at the point of access.

What's possible

The integration between Leat and MyPlace is designed to significantly boost loyalty program sign-ups and optimize guest loyalty experiences through automated enrollment and continuous data synchronization. This ensures that every WiFi sign-in translates into a valuable engagement opportunity for your loyalty program.

Key benefits

• Automated Enrollment: WiFi users are automatically enrolled into the Leat loyalty platform, ensuring a seamless and efficient onboarding process for new loyalty members.

• Real-time Data Sync: Automated API data transfer continuously updates customer records in Leat, eliminating manual processes and ensuring information is always current.

• Enriched Customer Profiles: Behavioral data from MyPlace, such as dwell time, visit frequency, and location, is automatically streamed to Leat, enabling richer customer insights.

• Behavior-Based Segmentation: MyPlace data facilitates smart segmentation within Leat, allowing for targeted campaigns to groups like "first-timers" or "VIP regulars."

• Triggered Reward Journeys: Loyalty rewards, points, vouchers, or tier boosts can be automatically triggered based on WiFi events like a first visit or a long stay.

• Data Hygiene and Compliance: Data protection consent status and device deduplication are handled by MyPlace before data reaches Leat, ensuring clean and compliant customer records.

How to install the integration

Setting up the integration between MyPlace and Leat is straightforward:

• Access Token: Obtain the API access token from your Leat admin dashboard.

• MyPlace Dashboard: Paste this API access token into the MyPlace dashboard.

• Activate Sites: Select the specific sites within the MyPlace dashboard where you wish to activate the integration.

The integration sends verified email addresses, first and last names, gender, language preferences, consent statuses, custom question responses, and behavioral metrics (e.g., visit count, dwell time, last-seen date). Updates appear in Leat in real-time, typically within seconds of a WiFi login. You can limit the integration to specific locations, and WiFi activity can automatically trigger loyalty rewards. This integration is included in every MyPlace plan at no extra cost.