Introducing order status tracking for Lightspeed locations
The Lightspeed integration now gives you better visibility into order activity across locations. Check when each location last sent an order, identify locations that have never sent orders or aren't linked to a business profile, and open a prefilled support request to Lightspeed when needed.
Track orders by location: The Locations tab now shows whether each Lightspeed location is sending orders to Leat and when its most recent order was received.
Spot locations with missing orders: A new banner highlights linked locations that have never sent an order, helping you identify potential issues with real-time order notifications.
Contact Lightspeed Support easily: Open a prefilled support request with one click to ask Lightspeed to enable order notifications for the affected locations.
Identify unlinked locations: Locations without an associated business profile are now flagged, making it easier to spot locations whose orders are being ignored.
When a Lightspeed location isn't sending orders to Leat, it can be difficult to know where the issue is coming from.
With better visibility into order activity across locations, you can quickly identify missing orders, check which locations need attention, and contact Lightspeed Support when necessary.
What this means for you
Get clearer visibility: See which locations are sending orders and when their last order arrived.
Catch missing connections: Identify locations that have never sent an order or aren't linked to a business profile.
Resolve issues more easily: Use the prefilled support request to contact Lightspeed about enabling order notifications.