Promotions
Introducing voucher issuances
Voucher issuance lets you distribute vouchers from a promotion to an entire audience, with scheduling and recurring options that make repeat promotions easier to manage.
Issue vouchers to an audience: Create an issuance from a promotion, select a contact list, and issue vouchers to all matching contacts in one go.
Set a resend policy: Decide how previously issued vouchers should be handled when running your issuance again.
Schedule voucher issuances: Choose when you want an issuance to run instead of having to issue vouchers manually each time.
Make issuances recurring: Set up recurring issuances for repeat use cases. For example, you could send your Gold tier contacts a voucher every month.
Automatically include new eligible contacts: When new contacts join the selected audience, they can receive their voucher on the next scheduled run.
See every issuance: Drill into individual runs to see exactly which contacts received what.
Issuing vouchers to a larger audience can quickly become repetitive, especially when the same promotion needs to run regularly.
Voucher issuances make this easier by letting you define the audience once and control when vouchers should be issued. With scheduling and recurring issuances, you can set up ongoing voucher distribution without having to manually repeat the process each time.
What this means for you
Reach an entire audience at once: Issue vouchers to everyone in a selected contact list instead of handling contacts individually.
Automate recurring rewards: Set up voucher issuances that repeat on a schedule, making recurring promotions easier to manage.
Keep up with your audience: New contacts who match your selected audience can automatically receive their voucher on the next run.
Keep track of what went out: Review each run to see exactly who received a voucher.
Where to find it
Open a promotion and head to the new Issuances tab to create and manage voucher issuances.
Heads up
Who receives a voucher is determined when an issuance runs. This means new contacts who become part of the selected audience can be included in the next scheduled run.