AI Agent

Your loyalty agent is called Leat AI.

Leat AI turns the day-to-day of your loyalty program into decisions it makes for you: which campaign to run, which reward to adjust, and which customer needs attention before you'd notice on your own.

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Overview

How it works

Instant answers

Builds campaigns

Runs day to day

Catches what's missed

Data & Privacy

Next steps

Overview

How it works

Instant answers

Builds campaigns

Runs day to day

Catches what's missed

Data & Privacy

Next steps

Overview

Leat AI doesn't wait to be asked. It's an agent that sits inside your loyalty program, reads what's actually happening, and acts on it directly, building campaigns, adjusting rewards, and flagging what needs your attention, all without you opening a report first.

How it works

Leat AI reads the real points, transactions, and redemption history sitting in your account before it answers or acts. Ask it something directly and it replies in seconds. Set your margins and approval limits once, and it can decide who gets a point boost, a voucher, or a gift card credit, adjusting as buying behavior shifts. Anything above your threshold waits for your approval first. It sits in your dashboard as a chat panel, at the till for your staff, and through MCP, in tools your team already has open like Claude or ChatGPT.

Instant answers

Ask why a voucher didn't apply or what a customer's tier is and get a real answer in seconds. Leat AI reads the actual points, transactions, and redemption history in your account before it replies. No digging through screens. No support ticket. Just a straight answer grounded in what really happened.

Builds campaigns

Describe the result you want and Leat AI puts the campaign together. A win back offer for customers who haven't visited in sixty days. A referral push timed around a slow month. A tier upgrade nudge for members sitting just short of the next threshold. It picks the audience, the reward type, whether that's points, a stamp bonus, or a membership perk, and the timing, and shows you the reasoning before anything launches.

Runs day to day

Set your margin and approval limits once. Leat AI decides who gets a point boost, a voucher, or a gift card credit, and when, without a weekly meeting. It adjusts as buying behavior shifts, so the program keeps improving instead of sitting still between reviews.

Catches what's missed

Stamp cards sitting one visit short of a reward with no nudge sent. Members who qualified for a tier upgrade but never got moved up. Referral rewards going unclaimed after a successful invite. Wallet passes that haven't been opened in months. Leat AI surfaces these on its own, before they cost you a customer or a euro of margin. It works wherever your team already does, in your dashboard, at the till, and through MCP, in tools like Claude or ChatGPT.

Data & Privacy

Everything Leat AI reads and decides stays inside your own account. It never touches another merchant's data, and nothing you feed it trains a shared model. Anything above your threshold waits for your approval, and every action is logged and traceable back to where it came from.

Next steps

See what Leat AI can answer, build, and run for your program the moment you connect it. Start free, or book a demo with our tech team and see it work on real program data.

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