Insight

Turning your data into what actually works

Insights turns the loyalty data you already collect into a straight answer to whatever you ask: what happened, why it happened, and what to do about it.

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Overview

How it works

Ask anything

Root cause analysis

Real benchmarks

Cuts the noise

Data & Privacy

Next steps

Overview

How it works

Ask anything

Root cause analysis

Real benchmarks

Cuts the noise

Data & Privacy

Next steps

Overview

Most dashboards hand you a chart and leave you to work out what it means. Leat AI is a conversational assistant built into your loyalty program. Ask it a question in plain language, and it reads the underlying data, works out what happened, and answers you the way a colleague would, not the way a spreadsheet does.

How it works

Leat AI continuously monitors the transactions, redemptions, and customer activity running through your loyalty program. It compares what it sees against patterns drawn from thousands of comparable programs, so it always has context for whether something is ordinary or worth your attention. Ask a direct question and it answers immediately. When something shifts on its own, it can also surface that unprompted, along with a plain explanation of the likely cause. No filters to configure, no reports to build, no tables to dig through yourself.

Ask anything

Ask how a campaign performed and get a written answer, not a graph. "Your referral program brought in 58 new members this month, and your Gold tier is converting to repeat purchases twice as fast as Silver. Consider promoting the Gold threshold to your Silver segment, where uptake was highest." No axis labels to decode, no percentages to contextualize on your own. Just a direct answer, with a next step attached, to the question you actually asked.

Root cause analysis

A number rarely tells the whole story by itself. A drop in redemptions could have several different explanations, so Leat AI looks past the number itself and into the transactions behind it to find the actual cause. That might be a voucher rule quietly blocking eligible customers, a tier that stopped feeling worth the effort, or a channel where engagement dropped off. Whatever it is, Leat AI names it directly and tells you what to fix, whether that's adjusting a reward, targeting a specific segment, or correcting a voucher rule, so you can move from noticing a problem to solving it in the same conversation.

Real benchmarks

Every answer Leat AI gives is checked against patterns proven across thousands of comparable loyalty programs, never against another merchant's raw, individual data. So when it tells you a reward type is underperforming, or that a certain program structure tends to hold customers longer, that comes from outcomes measured across many similar programs, not a guess dressed up as expertise.

Cuts the noise

Not every change in your data is worth acting on, and treating them all equally just buries the one thing that matters. Leat AI ranks what it finds, so the changes that genuinely affect retention and revenue rise to the top instead of getting lost among dozens of smaller metrics.

Data & Privacy

Leat AI works only with the data already inside your program. It doesn't pull in outside data, and it never shares your raw customer data with other merchants. Benchmarking is done against aggregated patterns across programs, not against anyone else's individual data, so the recommendations you get are informed by the wider picture without exposing anyone's numbers but your own.

Next steps

See what Leat AI uncovers by combining your data with our software and years of loyalty program knowledge. Start free, or book a demo with our tech team and see it work on real program data.

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