AI Predict

Have our AI predict your next best move.

Predict turns the loyalty data you already collect into three answers for every customer: the chance they stay, the change they move up a segment, and the offer most likely to move them there.

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Overview

How it works

Churn risk scores

Campaign forecasts

Reward performance

Data & Privacy

Next steps

Overview

How it works

Churn risk scores

Campaign forecasts

Reward performance

Data & Privacy

Next steps

Overview

Every loyalty program generates a trail of signals long before something actually happens, a customer going quiet, a reward losing its pull, a campaign underperforming. Leat AI Predict reads that trail early and tells you what it points to, so you're planning around what's coming instead of reacting to what already landed.

How it works

Leat AI Predict runs your ongoing points, redemptions, and purchase behavior through models trained on long-run trends across a wide base of loyalty programs. Each customer and segment gets a live score, not a static label, so a forecast made today reflects today's behavior, not last month's. As new activity comes in, the prediction updates automatically, no manual refresh, no waiting for a monthly report to catch up.

Churn risk scores

Every customer gets a live likelihood of dropping off, based on the same early signals that have preceded churn elsewhere. You see who's drifting before they've actually gone quiet, with enough runway to send a win back offer or a personal touch while it can still change the outcome.

Campaign forecasts

Before you launch a campaign, Leat AI Predict estimates how it's likely to perform, based on the audience, the reward type, and how similar campaigns have done in comparable programs. You get a projected redemption rate and expected revenue up front, so you can adjust the offer or the audience before spending the budget, not after.

Reward performance

Every reward type loses its pull eventually, whether that's points, tiers, stamps, or membership perks, usually before anyone notices in the raw numbers. Leat AI Predict tracks the trend behind each one and flags the ones on a path to underperforming, whether that's a stamp card nobody's completing or a tier that stopped feeling worth the climb, so you can refresh or replace them before engagement actually drops.

Data & Privacy

Every prediction Leat AI Predict makes is trained on your own account activity and benchmarked against aggregated patterns across programs, never against another merchant's individual data. Your customer data is never shared, and no forecast is built by exposing your numbers to anyone else's account.

Next steps

See what Leat AI Predict expects from your program before it happens. Start free, or book a demo with our tech team and see it work on real program data.

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