Leat’s Implementation Specialist, Koen Valks, takes you through how to use reporting and analytics to measure success and find new opportunities for growth.

We cover:

• A walkthrough of the key metrics and where to find your most important KPIs.

• How to track engagement with your loyalty program, vouchers, and gift cards.

• How to use data to identify your top spenders and spot customers at risk of churning.

• How to use your reporting to build more effective marketing campaigns and segments.