AI Assistant (Leat MCP)
July 20
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Earning rules
Leat brings every earning rule into one place. Define which purchases, visits, products, and customer actions create value, how much they earn, what is excluded, and when that value becomes available. Points, stamps, tier progress, and challenge progress are calculated consistently across every connected channel.
Set how purchases, visits, products, and other customer actions contribute to points, stamps, tier progress, or challenges. One purchase can award points, add a stamp, move a customer closer to the next tier, and count toward a challenge at the same time. Every earning rule remains visible and manageable in one place.
Set a standard earning rate for each part of your program, then add bonuses by product, category, tier, segment, location, or time period. Choose what does not count, including gift card purchases, tax, shipping, discounted items, or the part of an order paid with points. Review and simulate proposed changes before publishing them, with each change recorded for future reference.
Control rounding, minimum spend, currency handling, and whether value is calculated per item or across the full order. Leat applies the same rules through the POS, e-commerce checkout, kiosk, and API, so the same qualifying transaction produces the same result wherever it takes place.
Make earned value available immediately or keep it pending until a return window closes. Customers can see pending value before it becomes available, while the business avoids issuing spendable value too early. If a purchase is returned, Leat reverses the original earnings using the same calculation rules, keeping balances and program costs accurate.
Reward cost forecasting
Use defined rates, bonuses, and exclusions to estimate the value the program will issue through points, stamps, and other earning methods.
Finance reconciliation
Give finance a documented explanation of how balances were calculated, including the rates, bonuses, exclusions, and reversals applied.
Returns protection
Keep earnings pending or reverse them accurately so returned purchases do not leave customers with value they should no longer hold.
Award points for what matters to you
Direct additional value toward priority products, customer groups, locations, or time periods without changing the standard earning rate.
Rule change reviews
Record and simulate proposed changes so teams can understand their effect before new earning rates or exclusions go live.
Customer balance consistency
Record and simulate proposed changes so teams can understand their effect before new earning rates or exclusions go live.
